- SEND-IN OPTIONS / DROP OFF POINT
So how do you send your repair / mod in to us
- STEP 1 - Send in or drop-off your Mod / Repair using the options below
- STEP 2 - Send us an email with the tracking number , your contact details and the exact description of the MOD / Repair
- STEP 3 - You will be notified when the console is ready , and you will be sent a payment request . Note that you will only be billed once the Repair / Mod is complete . No payment upfront is necessary
* Kindly note that if you are sending back a faulty item , and once we have verified it is faulty and it is in warranty , we will refund you the cost of shipping at the post office insured parcel rate . Note that this is a 5 day service , and the cost os sending should be no more than R60 . If you send the item back using any other method , we will only refund you the R60
IF you are not in Durban / Ballito , Postnet is the recommended option. You can go to your nearest Posnet and send it to send it to us ( Xmods , Postnet Suite 442 , Shop F12, Junction Shopping Centre(opposite Dischem) , Ballito Drive,Ballito, 4420 ) .Note that any drop-offs at Ballito Lifestyle Postnet must be packaged and clearly labeled
- - Drop-Off Points Durban / Ballito
- - Postnet
- - Postal Services
- - Courier Send-In
(1) Drop-Off Point Ballito
You can drop-off a Repair / Mod at Posnet Ballito . The parcel must be in a box and labeled with our Posnet address below . We collect from Postnet Monday and Wednesday
Our Postnet Address is : Xmods Drop-Off Account , Postnet Suite 442 , Shop F12, Junction Shopping Centre(opposite Dischem) , Ballito Drive,Ballito, 4420 CLICK FOR MAP / DETAILS
After you have dropped off , please send us notification of the drop-off and include the tracking number -
(2) Postnet
You can go to the Postnet nearest to you and send your repair / mod to :
Xmods , Postnet Suite 442 , Shop F12, Junction Shopping Centre(opposite Dischem) , Ballito Drive,Ballito, 4420
After you have sent the item in Via Postnet , please send us notification and include the tracking number
(3) Postal services
For faulty items returning to us and for smaller repairs , please send in via Post Office Parcel Services and select registered and insured mail at the counter . Address is below :
Xmods , Tinley Manor Beach, Umhlali , 4390 , Tel : 0325544018
* Kindly note that if you are sending back a faulty / incorrect item , and once we have verified it is faulty and it is in warranty , we will refund you the cost of shipping at the post office insured parcel rate . Note that this is a 5 day service , and the cost os sending should be no more than R60 . If you send the item back using any other method , we will only refund you the R60
(4) Courier Send-In
Couriers can deliver to our Postnet Address in Ballito . We have an arrangement with them to accept courier deliveries . The delivery must be packaged well and sealed with the following Postnet address : Xmods , Postnet Suite 442 , Shop F12, Junction Shopping Centre(opposite Dischem) , Ballito Drive,Ballito, 4420 .
After you have sent in via courier , please send us notification of the drop-off