SHIPPING METHODS / COLLECTION POINT

You select your shipping method on checkout , and delivery is offered by the following carriers :( Click on the image to go to the tracking site )

Note that shipping is the next working day after payment ( couriers collect from us once a day  ) - Shipping times are a guide and are listed below .

If you select Postnet as a delivery option , please make sure that you have added the postnet branch details to the delivery addresses in your account profile to ensure that the order goes to the correct branch . If no Postnet address is added , then your order will go to the Postnet nearest to your delivery address

If you selected PARGO as a delivery option , please make sure that you have added your prefered PARGO POINTS address to the delivery addresses in your account profile to ensure that the order goes to the correct PARGO POINT . If no PARGO POINT is added , then your order will go to a random PARGO POINT close to your registered address

         Fastway Call Center CLICK HERE

   Postnet Branch Locator CLICK HERE

If you select Postnet as a delivery option , please make sure that you have added the postnet branch details to the delivery addresses in your account profile to ensure that the order goes to the correct branch . If no Postnet address is added , then your order will go to the Postnet nearest to your delivery address

 Image result for pargo logo          PARGO POINT SELECTOR  CLICK HERE

If you selected PARGO as a delivery option , please make sure that you have added your prefered PARGO POINTS address to the delivery addresses in your account profile to ensure that the order goes to the correct PARGO POINT . If no PARGO POINT is added , then your order will go to a random PARGO POINT close to your registered address

 

           Post Office Parcel Call Center: 0860 111 502

 

          SpeedServices Call Center: 0860 023 133

                                                        Post Office Call Center: 0860 111 502

          EMS International

Johannesburg International Mail Centre : 011961 6006/7/8/9/10 or 961 6200

Durban international Mail Centre : 031336 3713/3993/3984

Cape Town International Mail Centre : 021 590 5715/5716/5718

Email : ems@postoffice.co.za

 **** IMPORTANT NOTICE : For all orders , please open the package and verify the order BEFORE signing for it . Do not sign for an order if you have not checked the contents ******

COLLECTION POINT

We have a mobile collection point / Drop off point at Durbans Blue Lagoon Complex . Please go to http://www.xmods.co.za/content/13-operating-hours  to confirm collection times . Please note that your order must be confirmed paid by Thursday to allow us to package and prepare your order for same weeked collection

LOCAL SHIPPING ( SOUTH AFRICA )

 Please take note of the following 

* If you select Postnet as a delivery option , please make sure that you have added the postnet branch details to the delivery addresses in your account profile to ensure that the order goes to the correct branch . If no Postnet address is added , then your order will go to the Postnet nearest to your delivery address

* If you selected PARGO as a delivery option , please make sure that you have added your prefered PARGO POINTS address to the delivery addresses in your account profile to ensure that the order goes to the correct PARGO POINT . If no PARGO POINT is added , then your order will go to a random PARGO POINT close to your registered address

* Paid orders placed before 15h00 will be dispatched the next working day .

* All used items will be tested for a full 48 hours before dispatch

* Courier services to hospitals , schools , townships ,mines ,  plots or flats have a R150 surcharge

* Please note that while delivery time are accurate most of the time , we cannot be held responsible for any delays in shipping . This is beyond our control . Please contact the couriers directly for additional information about your delivery

* Times quoted are a guide provided by the couriers and reflect normal operating delivery times and do not reflect on delivery problems and delays , which are beyond our control

* Insurance is optional , but is recommended .

Courier service  : If you are within 50KM of a major center , delivery will be 2-4 working days after dispatch  . Regional and remote locations will be a 3-7 working day period  . Major centres are determined by the courier company , and are listed as : Bloemfontein , Cape Town , Durban , Johannesburg , Pretoria

Postnet Branch : Postnet dispatch days are Tuesdays and Thursdays . You will collect your order at your nearest Postnet Branch . Delivery times from dispatch is 3-4 days . NOTE : If you select Postnet as a delivery option , please make sure that you have added the postnet branch details to the delivery addresses in your account profile to ensure that the order goes to the correct branch . If no Postnet address is added , then your order will go to the Postnet nearest to your delivery address

 

 

International Shipping 

International shipping is handled by DHL Express , ARAMAX and EMS International . Insurance is optional at 2% of the order value , but is recommended . Note that there is no insurance option with EMS - Shipping is at your risk when sending via EMS

DHL Express / ARAMAX  is the recommended courier , with fast and reliable delivery with full tracking  . Time frames ( excluding Custom Delays ) for this reliable carrier is 2 - 6 days and delivery is to your door

EMS International is a Postal Service and takes 5-10 working days , excluding customs delays . There is no insurance option for this carrier